With Volkswagen Genuine parts you make the right choice.

Reliable, high-quality and perfectly matched to your Volkswagen: With Volkswagen Genuine parts, you are safe and comfortable on the road as before - and your Volkswagen remains an original 100%.

The energy from the starter battery is the prerequisite for your operational Volkswagen. Strict process guidelines in production, storage and care of the Volkswagen Genuine Battery guarantee that you have the best quality, safety and flawless functionality.
The Volkswagen Genuine Brakes are individually aligned to the motor performance, vehicle weight and maximum speed limit of your Volkswagen model. You can rely on tried-and-tested endurance and aligned braking comfort with minimal wear-and-tear on every journey.
Glass, light & visibility.
Enjoy the view with Volkswagen Genuine Parts. To see and be seen is absolutely vital in traffic. Volkswagen Genuine Glass, Wiper Blades and Lamps give you a clear view of everything going on, in front and behind.
Engine & Gearbox.
Avoid engine damages caused by mixing materials from third-party products and treat the beating heart of your Volkswagen with Volkswagen Genuine Parts. Spark plugs, toothed belts, lubrication or coolant additive: Volkswagen Genuine Parts are good news for engines and gears.
Want to guarantee a long service life for your engine and still be able to breathe in clean air? The Volkswagen Genuine Filters filter out any impurities and collect dirt. What's more, allergy sufferers can breathe easy thanks to the Volkswagen Genuine Pollen and Dust Filters. High-level functionality in almost every situation, in any weather and wherever you drive.
Optimal silencing thanks to outstanding acoustic damping properties. Volkswagen Genuine Silencers are incredibly corrosion and heat resistant while still being at least two decibels below the legal requirements for noise emissions.
Shock Absorbers.
Whether you're accelerating, braking or steering - the Volkswagen Genuine Shock Absorbers stabilise, absorb and guarantee optimal traction. Helping your Volkswagen react confidently to uneven road surfaces.

Genuine guarantees mobility.

Only the best for you and your Volkswagen: We provide you with comprehensive services so you have a carefree and safe on-the-road experience. Our range of services guarantees you the best quality, long-lasting competence and constant mobility.

Checks & Maintenance.
Every day is full of challenges. To make sure that you can always rely on your Volkswagen anytime, anywhere, we'll check it for faultless operational and functional safety. With our Express Service, this can be done without an appointment and in less than 60 minutes.
Your Volkswagen gives everything for you every minute. Give us a few minutes to check and maintain it. So that you can rely on your Volkswagen completely at the crucial moment.
Dialogue Reception.
Check your Volkswagen free of charge with us.
Our services
"When it comes to my safety, I prefer to see for myself". We understand that. That's why we give you an opportunity to do just that with our Dialogue Reception. Check your Volkswagen together with us – from the brakes through to the engine. Free of charge and in 15 minutes. Decide yourself what to have repaired or carried out. We will advise you and provide a cost estimate.

Your benefits

Live und transparent: Joint vehicle check with Volkswagen Partner. Advice including a cost estimate for repairs.

Fast and free. In 15 minutes.

For your safety:
Thanks to a comprehensive check from the brakes through to the engine. This is what we check together with you.
   • Exhaust system
   • Lights
   • Brakes
   • Engine coolant
   • Steering
   • Engine/gearbox (leaks)
   • Oil level
   • Wheels/tyres
   • Shock absorbers
   • First-aid kit/warning triangle
   • Windscreen
   • Wiper blades
Air-Conditioning System Service.
For fresh, clean air in your Volkswagen.
It is said that stress can be breathed away. To ensure that you have sufficient fresh air in your Volkswagen at a pleasant temperature, we check and maintain your air conditioning system – also on the spur of the moment and with no need to wait in the Express Service.

Your benefits:
Good for your health and safety: Thanks to reliably clean air.
All-round service: Including checks on mechanics, coolant, new pollen filter and test drive.
Fast and with no need for an appointment.

This is what we check for you.
   • Electronics
   • Coolant
   • Mechanics
   • Pollen filter
   • Vaporiser
   • Radiator tank

Including a test drive
Vehicle Safety Check.
Safety with a certificate and in next to no time.
Comfort that you can completely rely on – day in, day out on your way to work or on a long holiday trip. We see to that with our Vehicle Safety Check. We check your Volkswagen in all important points: from the brakes through to the engine. Even in the Express Service – with no need for an appointment and with no waiting time.

Your benefits:

More safety: Expert check from the exhaust system to the wiper/wash system.

Very good value retention and resale value: Thanks to optimum maintenance and certificate.

Quickly and without prior notice: Also in the Express Service on request.

The Vehicle Safety Check in detail:
Brakes and clutch, battery and engine – to ensure that you are safer on the road, every component in your Volkswagen needs to function reliably. That is why we perform a visual check of all your vehicle's key functions.
   • Exhaust system
   • Axle body
   • Battery
   • Lights
   • Brake fluid and braking effect
   • Brake pipes and hoses
   • Brake discs and pads
   • Chassis
   • Wheel rims
   • Gearbox/axle drive
   • Bodywork
   • Cooling system
   • Clutch
   • Steering
   • Engine
   • Tyres
   • Shock absorbers
   • Wiper/wash system

When is it time for a check?
You should have older vehicles, in particular, checked twice a year: In the spring, before you embark upon a major holiday trip – the long distance will demand peak performance from your Volkswagen. And, of course, in the autumn. To make sure that everything - from brakes to battery through to headlights - is in perfect working order during the dark and cold season.

Vehicle Safety Check despite regular inspections?
You can, of course, never do enough for your safety. The vehicle safety check, however, has another great advantage: Our Quality Certificate confirms that your Volkswagen is in perfect condition. This will be sure to convince others should you wish to sell at some point.

Express Service.
In a hurry? No problem. We also carry out many checks and repairs in our Express Service. What this means for you is: You just come along and you will be seen to immediately. No need for an appointment and no need to wait – but with service of the quality you expect from Volkswagen.

Vehicle Diagnostics.
The perfect connection to your vehicle electronics.

Our services:
ABS, Park Assist, Adaptive Cruise Control: To enable you to drive in a safer and more environmentally responsible manner, numerous electronic systems work together in a complex network in your Volkswagen. We will detect any malfunctions quickly and reliably through our Vehicle Diagnostics service.

Your benefits:

Safe: Thanks to reliable detection of malfunctions.

Saves time and costs: Thanks to reduced troubleshooting time.

Comprehensive: Rapid check from the anti-lock braking system (ABS) through to electronic engine management.

This is what we check for you:
   • ABS
   • Park Assist system
   • Automatic air conditioning
   • Advanced Driver Assistant Systems
   • Convenience electronics
   • Electronic engine management
   • Restraint systems (airbag, belt tensioner)

This Is How Vehicle Diagnostics works.
Vehicle diagnostics consists of two parts: on-board and off-board diagnostics.

On-board diagnostics (part of your Volkswagen):
All exhaust-related components are monitored while you drive. The system warns you if there is a significant rise in emissions, records faults and ensures that properties that are not working properly are disabled.

Off-board diagnostics (outside your Volkswagen):
We use our diagnostic equipment to read the data that your on-board diagnostic system has recorded while you were driving. This enables us to check the vehicle electronics for you and to find and remove any faults in next to no time.

Find the oil that is right for your Volkswagen.
Only the right oil provides optimum protection for your engine. Your Volkswagen Partner will help you to find the right grade.

Volkswagen Oil Service.
A short stop for a long engine Life.
Our services:
Prolong the life of your engine – with the Volkswagen Oil Service. We will exchange your used oil for fresh Genuine Volkswagen engine oil, which provides the optimum protection for your engine and makes it especially efficient. To keep it clean longer, we also replace the oil filter and seals at the same time – with Volkswagen Genuine Parts®, of course.

Your benefits:

In manufacturer quality and according to Volkswagen specifications.

Thanks to specially trained Volkswagen staff, Volkswagen Genuine engine oil, filter and seals.


Including oil filter and seal replacement.
Fast. No need for an appointment and no waiting with the Express Service.

Why have an engine oil change?
Journey after journey, engine oil fights against huge pressure, resistance and temperatures. It neutralises fine dust, acids and water. Even the best oil wears out over time, however. Residues accumulate.

When is it time for an engine oil change?
Your Owner's Manual will tell you when it is time to change the engine oil. There are two types of intervals:
• Flexible Service: According to flexible service interval display.
• Fixed Service: Every (15.000km), but at least once a year.

Important: A lot of short distances and cold starts may shorten the intervals.

Change the filter at the same time?
The oil filter collects the combustion residues and dirt that the oil absorbs in the engine and clogs up over time. It should therefore be changed at the same time. For a long engine life.